How to send a review request after a job
The one click that starts the whole ReviewLoop sequence.
Asking for a review is one tap in your app. Once you do it, the system handles the request and all the follow-ups for you, so this is the only step you ever need to take. Do it as soon as a job is finished, while the customer is still pleased with the work.
Follow these steps:
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1Open the BuildMyService App on your phone or desktop and find the customer whose job you have just finished.
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2Open their contact, or find their conversation in the inbox.
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3Tap the ReviewLoop button to add them to the review sequence. On some setups this is a tag or a single action on the contact.
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4That is it. The system sends the review request by text and email, then follows up weekly for about four weeks until they reply.
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5You do not need to chase anyone. The follow-ups stop automatically the moment a review lands.